| |
BCS-i Consulting Services develops innovative
solutions to our clients most vital business and technical issues. Our business
consultants translate their expertise into integrated,
responsive, on demand business solutions and services that help our clients
transform their businesses and deliver bottom-line business value. Our
consultants make a difference for top-tier global businesses and public sector
clients, while also gaining valuable knowledge and skills and having access to
resources and opportunities. Customer Relationship
Management practice works with top tier clients to help them integrate
their sales, marketing and customer service functions and improve sales
performance across all channels. Our consultants help companies reduce the costs
associated with marketing, sales and service, while improving customer loyalty
and satisfaction in the face of increasing customer demands.
Areas of focus include:
CRM Strategy, Sales Productivity, Call Center Optimization, Field
Service Effectiveness and Business Intelligence. Utilize Siebel EAI,
EIM, Workflow, Tools, Analytics, and eCRM to develop solutions based on
requirements.
|
|
 |
